It is highly challenging to convert leads simply through marketing efforts. Human intervention is a must. Sell.Do’s CRM call centre empowers you with cutting-edge infrastructure so you get better numbers at the first touchpoint of your sales cycle. And the best part, you don’t have to pay a single extra Rupee for it!
We support both landline and mobile numbers, though mobile numbers are always preferred as the calling to pick-up ratio is better.
An extensive base of virtual numbers makes it easy for you to automatically track leads from several campaigns and mediums at a time.
With cloud telephony, you can rest assured that your team is working well remotely - sales persons get all the call centre features on their mobiles, while you get all the recordings and data. Don't worry if you have already invested in an on-premise set up; we have you covered. We are the only CRM which supports both on-premise & cloud telephony!
Built-in voicemail, IVR and greetings create a smooth lead experience while reducing turnaround time and improving productivity for your team.
Intelligent call routing allows you to automatically distribute incoming leads, either in a round robin pattern or according to pre-defined rules. You can choose to distribute leads to sales persons based on their location, product, expertise, hierarchy or department.
Sales managers can "barge in" on on-going sales calls for quality control and can also be invited by the salesperson into a conference call to share their expertise.
Your real time dashboard provides insights into daily calling performance, lead progress and more. You can also set up 'expected performance vs achieved performance' benchmarks to help your pre-sales executives self-monitor and stay on top of their game.
The easy click-to-call feature allows your sales team to place calls from within the system, saving them valuable time and eliminating the likelihood of procrastination.
Reach out to your leads no matter where they are, and track every interaction with Sell.Do's complete call centre solution. Cloud telephony, tracking & recording, intelligent call routing, integrated IVR, number management & lead bucketing help reduce overall turnaround time and improve productivity.
